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Privacy Policy

Effective Date: This Privacy Policy was last revised on January 25th , 2024

At Green Living Soap LLC, we take your privacy seriously and are committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time.

 

We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by Green Living Soap LLC. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This policy explains our privacy practices for GreenLivingSoap.com (which we’ll refer to as the "Site"), and our services provided by Green Living Soap or Green Living Soap LLC, ("Green Living Soap LLC," together with "we," "us," and "our"). We'll refer to the Site, and our services as the "Services". 

We also use cookies to collect information such as the type of browser and operating system you are using (eg Internet Explorer and Windows). This helps us in our on-going efforts to improve our website and your online shopping experience. We also use cookies to monitor our customers’ usage of the website and their online purchasing patterns.

Cookies are alphanumeric identifiers placed on your computer's hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable them or to warn you when cookies are used.

We recommend that you leave your Cookies enabled otherwise, you will not be able to shop online using the Green Living Soap website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We may also use the information we collect to keep you abreast of changes in our website, to inform you about new products and services or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can contact us or let us know.

1. Accepting the Privacy Policy

We need to process your personal information to run our business and provide you with the Services. By accepting our Terms of Use, you are confirming that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any of our members, websites hosted through wix.com, third-party websites, or third-party apps.

Green Living Soap's Terms of Service require all account owners to be at least 18 years of age. Minors under 18 years of age and at least 13 years of age are permitted to use Green Living Soap's Services only if they have the appropriate permission and direct supervision by the owner of the account. Children under age 13 are not permitted to use Green Living Soap or the Services. If we become aware that we have collected personal data from a child under the age of 13, we will delete any such information. You are responsible for any and all account activity conducted by a minor on your account.

By using the Services, you acknowledge that Green Living Soap will use your information in the United States. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. 

2. Information Collected or Received

In the course of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the Services.

Registration, create an Account, place an order, subscribe to a newsletter: In order to use the Services, you need to provide us with a valid email address, and for Services that require registration, a name associated with your account that you can choose to represent your identity on Green Living Soap. You may review, change, or remove that name through your account settings. You need to provide this information to enable us to provide you with the Services.


Depending on which services you choose to use, additional information, such as a business name, billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. You are not required to provide us with this information to sign up, but we will need it to provide certain services. For example, we need a physical postal address if you are buying something on the Site for delivery. Profile: You may choose to sign up account with Facebook or Google, you may provide your name and other personal information in connection with your account and activity. You can edit or remove this information through your account settings.

The name associated with your account, which you may review and change in your account settings, is publicly displayed and connected to your account activity. Other people may see the date you joined; ratings, reviews, and related photos for items you purchased. By giving Green Living Soap your personal information, you consent to collection, storage and processing of your personal information in the manner set out above.

3. Choice & Control

We know that members of our community value having control over their own information, so Green Living Soap gives you the choice of providing, editing, or removing certain information, as well as choices about how we contact you. You may change or correct your Green Living Soap account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your name. You can also request the deletion of the personal information in your account.

If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account. 

4. Registration & Orders

In order to use this website, a user must first complete the application registration form, or choose to log in with Facebook or with Google. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. 

You may choose to connect directly with your email service provider, your mobile device’s address book. We do not retain the login information for your email service, mobile device, or social network site. 

If you do not want your contacts to be able to find you on Green Living Soap through your email address, phone number, or social networking connections, then you may change your findability through your account settings. If you do not wish to be showed on Green Living Soap via your picture, you can remove your picture in your public account information.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

5. Messages from Green Living Soap

On occasion, Green Living Soap may need to contact you. Primarily, these messages are delivered by email for a variety of reasons, including orders and service update purposes. If you no longer wish to receive notifications, you can disable them at device level. You can opt out of receiving newsletter communications via email in your account settings or by following the unsubscribe link in any marketing email you receive. To ensure you properly receive notifications, we will need to collect certain information about your device, such as operating system and user identification information. Every account is required to keep a valid email address on file to receive messages. Green Living Soap may also contact you by telephone to provide member support or for transaction-related purposes if you request that we call you. Additionally, and with your consent, Green Living Soap may send you an SMS (or similar) message in order to provide you with customer support or to provide you with information about products and features that you may find of interest. You may update your contact preferences in your account settings.

Some messages from Green Living Soap are service-related and necessary for members and Guest Checkout users. You agree that Green Living Soap can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order and correspondence with Green Living Soap’s Support team.

When you register for an account, subscribe to a newsletter, or provide us with your email address or phone number such as for a Guest Checkout purchase, you receive notice of and agree (in some jurisdictions and situations, by an additional unambiguous consent) to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails through the opt-out link included in marketing emails or messages. Members may also control which marketing emails or messages they receive from Green Living Soap through their account settings. Please note that some changes to your account settings may take a few days to take effect.

6. Information Uses, Sharing, & Disclosure

When you access or use the Services, we collect, use, share, and otherwise process your personal information as described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:

  • Necessary to perform the contractual obligations in our Terms of Use and in order to provide the Services to you;

  • You have consented to the processing, which you can revoke at any time;

  • Necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;

  • Necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners;

  • You have expressly made the information public;

  • Necessary in the public interest; and

  • Occasionally necessary to protect your vital interests or those of others.

We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency's request.

Note that we principally rely on consent (i) to send marketing messages, (ii) for third-party data sharing related to advertising, and, to the extent applicable, (iii) for the use of location data for advertising purposes.

We rely on consent for targeted online and offline marketing including through tools like Facebook Custom Audience and Google Customer Match. We or our sellers may advertise our Services or our sellers’ products through a variety of different mediums and rely on your consent to do so off-site. As part of this, we may work with advertising partners such as Facebook, Google, and other partners disclosed in our Cookies and Similar Technology Policy.

Keeping our Services Safe and Secure: We may also use your information for safety and security purposes, including sharing of your information for such purposes, and we do so because it is necessary to pursue our legitimate interests in ensuring the security of our Services. This includes enhancing protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kind.

We respect your privacy. Green Living Soap will not disclose your name, email address, or other personal information to third parties without your consent, except as specified in this policy.

We use your information to provide and improve the Services and our products, for billing and payments, for identification and authentication, and for general research and aggregate reporting. 

If Green Living Soap receives a lawful, verified request for a member’s records or information in one of the limited circumstances described in the previous paragraph, Green Living Soap may disclose personal information, which may include, but may not be limited to, a member’s name, address, phone number, email address, and company name. 

Service Providers: Green Living Soap also needs to engage third-party companies and individuals (such as payment processors, research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Green Living Soap not to disclose or use your information for other purposes. Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important roles like processing payments and shipments and helping us keep our Service operating and secure. In some other cases, these service providers aren’t strictly necessary for us to provide the Services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our Services better.

Third Parties: Third-party plug-ins also may collect information about your use of the Site. For example, when you load a page on Green Living Soap that has a social plug-in from a third-party site or service, such as a “Like” or “Send” button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site. In addition, certain cookies and other similar technologies on the Site are used by third parties for targeted online marketing and other purposes. These technologies allow a partner to recognize your computer or mobile device each time you use the Services. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services. Green Living Soap chooses and manages these third-party technologies placed on its Sites and Apps. However, these are third-party technologies, and they are subject to that third party's privacy policy. We rely on your consent to drop and read non-technically necessary cookies.

We can speak only for ourselves; this policy does not apply to the practices of third parties (such as other members who sell using the Services) that Green Living Soap does not own or control or individuals that Green Living Soap does not employ or manage. If you provide your information to such third parties in connection with your use of the Services, different practices may apply to the use or disclosure of the information that you provide to them. While Green Living Soap requires these third parties to follow Green Living Soap’s privacy and security requirements, Green Living Soap does not control the privacy or security policies of such third parties. 

7. Security

Protecting your privacy is our top security concern! We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at info@greenlivingsoap.com.

Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for "https" at the beginning of the address of on web page.
 

Green Living Soap encrypts certain information (such as credit card numbers) using secure socket layer technology (SSL). Green Living Soap follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Whilst we strive to protect your information from misuse, loss or unauthorized access, we cannot guarantee the security of information you transmit or receive from our online products. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure security.

8. Retention

Green Living Soap will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, as described in this policy, or as needed to provide the Services to you. If you no longer want Green Living Soap to use your information to provide the Services to you, you may close your account.

 

Green Living Soap will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. Please note that closing your account may not free up your email address, username, or shop name (if any) for reuse on a new account. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

9. Your Rights

You may benefit from a number of rights in relation to your information that we process. If you would like to manage, change, limit, or delete your personal information, you can do so via your Green Living Soap account settings or by contacting us. Upon request, Green Living Soap will provide you with information about whether we hold any of your personal information. By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. 

Unsubscribe from emails. To unsubscribe from a newsletter, click the "unsubscribe" link at the bottom of that email newsletter. When we send newsletters to subscribers we may allow advertisers or partners to include messages in those newsletters, or we may send dedicated newsletters on behalf of those advertisers or partners. We may disclose your opt-out choices to third parties so that they can honor your preferences in accordance with applicable laws.

10. Your Responsibilities

You are responsible for protecting user personal information you receive or process and complying with all relevant legal requirements when you use the Services. 

As a data controller, to the extent that you process user personal information outside of the Services, you may be required under applicable data protection and privacy laws to honor requests received from such users for data access, portability, correction, deletion, and objections to processing. 

11. Withdrawing Consent

You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by permanently closing and deleting your account through the Privacy tab of your account settings. 

12. Privacy Policy Changes

We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes. We encourage you to check back regularly and review any updates.

This document was last updated on January 20th , 2024.

13. Contact

If there are any questions regarding this privacy policy, you may contact us using the information below.

Green Living Soap Co. LLC

Attn: Wei-Ke Lahmeyer

4343 S. Limit Ave

Sedalia, MO. 65301

Email: info@greenlivingsoap.com

Phone: 660-829-3500

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